Customer Support Services
Customer Support Services
Customer Support Services
Customer Support Services

Customer Support Services

Regular price
$100.00
Sale price
$100.00

Blossom

Email Ticketing

Team Collaboration

Knowledge Base

Ticket Trend Report

Social Ticketing

Multiple mailboxes Access to Marketplace Time/event based automations Custom domain Helpdesk-in-depth reports Custom ticket fields/views Agent collision

Garden

Everything in Blossom

Satisfaction surveys

Time tracking

SLA reminders & escalation

Agent performance report

Ticket templates

Multilingual knowledge base

Estate Everything in Garden Multiple products Multiple SLAs and timezones Portal customization Custom roles Automatic ticket assignment Enterprise reporting Manage team dashboards Custom satisfaction surveys
Forest Everything in Estate IP whitelisting Skill based assignment Sandbox Data centre location HIPAA Compliance Extendable API rate limit

Price:  /agent/month billed yearly